How can we help?

Go to the Profile tab and tap Invite next to your family name. Share the invite code (or link) with your family — they enter it when signing up, or from Profile → Join a Family.

Leaders can invite and remove members, promote other leaders, lock content so only leaders can edit it, and manage vault protection. Every family needs at least one leader.

Everything you post — wall posts, chat messages, calendar events, lists, meal plans, and vault entries — is visible to your family members only. Nothing is public, and we never sell or share your content.

Vault content is only visible to your family, and a leader can additionally require Face ID / Touch ID (or your device passcode) every time the vault is opened. You can also require Face ID for the whole app under Settings → Privacy & Security.

First check Settings → Notifications in the app: notifications must be enabled at the system level, this device must be registered, and the category (chat, wall, calendar, reminders) must be switched on. Also check that Quiet Hours isn't active.

Subscriptions are billed through the App Store or Google Play. Go to Profile → Current plan to see your plan, and manage or cancel it from your App Store / Play Store subscription settings.

Settings → Delete Account removes your account and your personal data. If you're the only leader of a family, you'll be asked to hand over leadership or delete the family first. Full details, including how to request deletion without the app, are at rumaloom.com/account-deletion.